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ANOUKI offers Free worldwide shipping.

Shipment processing for various items maybe different, but usually it takes 2-3 working days to send the order, please check Shipping & Returns section for each item before placing the order. Please also note, some of the items are available only for pre-order, that means items will be made specially for you, in such cases we will process the item production during 5-7 working days after receiving payment.


Shipping to Georgia will be carried via DHL Express.

Delivery time is 1-2 working days, after the order shipment. But, due to transport limitations connected with COVID-19 infection, delays may apply.


International shipments will be carried via DHL Express or Georgian Post (AVIA / EMS Services, depends on country and service availability.) 

Average delivery time is 6-8 working days, after the order shipment. But, due to transport limitations connected with COVID-19 infection, delays may apply.


Please provide detailed shipping information while placing the order, to avoid delays.

We are not able to redirect orders after they leave the ANOUKI warehouse.

In case of delays (usually, during holidays) you will be notified in advance.


Please note, sale items and accessories can not be returned / exchanged.

For the moment, returns / exchanges shipment costs are covered by customer.


ANOUKI does not take responsibility for duties and taxes applied in the country of delivery.  All orders will include an invoice declaring the exact total amount of the purchased goods. We are not able to lower or change the value or mark the product as gift on the invoice of the parcel, since such actions are illegal and in violation with International Import Regulations as stated in Georgian Law.


Questions: [email protected], please note, it may take up to 24 hours to receive the reply from us.